Question 1

What is Pictrovia?

Accepted Answer

Pictrovia is an AI-powered creative platform designed to help you generate, edit, and enhance images effortlessly. 
It combines next-generation AI models with a clean, intuitive interface — allowing creators, designers, and businesses 
to turn their ideas into high-quality visuals within seconds. Whether you want to describe a scene, enhance a portrait, 
or transform your brand imagery, Pictrovia gives you all the tools to make it happen.

Question 2

Is Pictrovia free to use?

Accepted Answer

Yes. You can start for free with 50 monthly credits — enough to explore text-to-image and basic editing capabilities. 
The Free plan helps you understand how AI image generation works before upgrading to Pro or Enterprise plans, 
which unlock high-resolution output, commercial usage rights, faster rendering, and priority access to new features.

Question 3

Can I upload my own images for enhancement or transformation?

Accepted Answer

Yes. Pictrovia supports image-to-image workflows — you can upload an existing photo, artwork, or design 
and apply AI transformations to generate new, creative variations. You can enhance colors, 
change styles, remove backgrounds, or even merge concepts from multiple sources.

Question 4

How do credits work in Pictrovia?

Accepted Answer

Each image generation, enhancement, or transformation 
consumes a specific number of credits depending on the model and output resolution. 
Free users get 50 monthly credits automatically, while Pro and Enterprise users receive larger allocations 
that renew every month. You can always check your balance in your dashboard.

Question 5

What makes the Pro plan different from the Free plan?

Accepted Answer

The Pro plan unlocks higher-quality generations, access to all AI modes (including image-to-image and smart editing), 
priority queueing for faster results, and complete commercial rights. It’s perfect for content creators, 
designers, and marketers who rely on consistent, professional-grade visuals. 
In addition, Pro users get access to the Prompt Optimizer and faster model updates.

Question 6

What benefits come with the Enterprise plan?

Accepted Answer

Enterprise is built for teams and professionals managing large creative workflows. 
It includes everything in the Pro plan plus unlimited credits, API access, ultra-high-resolution rendering, 
custom model training, and white-label options for integration into your own platform. 
Dedicated support and collaboration tools make it ideal for creative studios or companies.

Question 7

What payment methods are supported?

Accepted Answer

We accept all major credit cards, PayPal, and select digital wallets depending on your region. 
For Enterprise customers, we offer custom billing options including invoices, purchase orders, 
and flexible payment schedules. All transactions are handled through secure, encrypted gateways.

Question 8

Is my data and content secure on Pictrovia?

Accepted Answer

Yes. Security and privacy are core to our design. All data is transmitted over encrypted connections (TLS 1.3),
stored securely, and never shared with third parties. Uploaded images are processed in isolated environments, 
and your generated content remains private unless you explicitly publish it to the community showcase.

Question 9

How can I contact support or request custom features?

Accepted Answer

Our support team is available 24/7 via email and chat for Pro and Enterprise users. 
Free users can access the community forum and help center. If you need a custom feature, model tuning, or API integration, 
please contact our sales team — we’re always open to collaborations and tailored solutions.

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